Learn more about our terms & policies

Terms and Conditions

Welcome to www.buildershardwarebelize.com please read these terms and conditions of sale carefully. You will be asked to expressly agree to these terms and conditions before you place an order from our website or other online ordering systems. Confirmation of an order will be taken as your having accepted these terms and conditions. To order goods or services from us you must be at least eighteen years of age.

By using our website and our other online ordering systems you agree to be bound by its terms and conditions, privacy policy, all disclaimers, and terms and conditions that appear on the website.

These terms and conditions of sale (“Sale Terms”) constitute a binding agreement between BUILDERS HARDWARE LTD (referred to in these Sale Terms variously as “We, BUILDERS, Us, Our”) and its customers (referred to in these Sale Terms as “You”) which applies to all purchases of product/s by You from the BUILDERS website and other online ordering systems. Other than specially provided in any separate formal purchase agreement between yourself and BUILDERS, these Sale Terms may not be altered, supplemented, or amended through the use of any other document(s). Where an order has been placed and there is an attempt to add to, amend or alter the Sales Terms, the agreement will be null and void unless otherwise agreed to in a written document signed by both you and BUILDERS. Any other terms and conditions included in any order submitted by you are expressly excluded and shall have no effect. Your acceptance of these terms and conditions by clicking on the “Submit Order” or by sending us a message on any of our online ordering systems represents only an offer of contract. The contract is not binding until BUILDERS has accepted it.

Prices are subject to change without notice.

Delivery costs are not included in the prices quote that you will receive. When placing an order, the customer is to provide us with the address information to determine whether delivery costs apply to the order or whether the goods will be picked up by them.

All product prices shown on the sales quotes are tax inclusive.

Prices are shown in local currency, BUILDERS will only accept payment for orders in local currency.

We accept payment by MasterCard and Visa credit/debit cards and Discover Cards.

If you choose to pay using a card with a foreign currency-denominated account, the charges will be processed in local currency at the conversion rate applied by BUILDERS at the time of processing your order.

In order to protect you and BUILDERS from fraudulent transactions, we may provide your transaction-related information to third parties for verification.

Having confirmed your order you authorize BUILDERS to make any inquiries deemed necessary in connection with this sale. It provides your consent to BUILDERS to register relevant information with licensed credit reference agencies. This information may also be used for credit-worthiness assessments, fraud prevention, and debt recovery.

By placing an order, you authorize BUILDERS to transmit or obtain information about you from third parties, including, but not limited to, your debit or credit card number, billing address, and telephone number to authenticate your identity, to validate your credit or debit card and to authorize transactions.

All orders submitted through our online ordering systems are subject to our acceptance. BUILDERS is entitled to cancel or terminate the obligations to fulfill any order, for any reason, with or without notice, and shall not be liable to any party for such termination or cancellation.

Non-acceptance of your order may be due to any one or more of the following non-exhaustive reasons:

  • Failed customer validation checks or inability to obtain authorization for your payment
  • Products ordered are out of stock
  • Pricing or product description error
  • System failure

All details, specifications, prices, and credit terms are accurate at the time of publication but are subject to change. Sizes are approximate. All drawings, images, descriptive material, specifications, and advertising on our website are for the sole purpose of giving an approximate description of the goods and services, in order to assist your purchasing decision. The illustrations of colors are representative only and may differ from those in our stores. Prices exclude accessories unless otherwise stated.

Products are subject to availability. As there is a delay between the time when your order is submitted, and the time when the order is accepted and processed, the stock available may change. If a product you have ordered becomes out of stock before we process the order but after we have processed the payment we shall notify you as soon as possible.

The product is subject to be a display item or out of original packaging.

If the product is out of stock BUILDERS will allow a refund of payment or you may choose a different product for the same price subject to availability.

Not all products or areas are eligible for delivery; if your order is not eligible for delivery BUILDERS shall notify you as soon as possible and you must pick up the order at one of our stores.

We are unable to provide specific times for delivery. All delivery dates are given in good faith but are subject to all matters beyond our control including acts of God, strikes, lockouts, and delays by suppliers.

Please note that your delivery may take longer during holidays, sales, weekends, or other busy periods.

We at BUILDERS thank you for your purchase. We are committed to ensuring your experience with us is always a pleasant one. If you have any issue or change of mind you may return this item within 5 working days from the original purchase date for a refund or exchange.

Returned items should be accompanied by the original receipt, must be in their original packaging, and may be subject to a 15% restocking fee. BUILDERS reserves the right to examine the products to validate the return.

Consumables, electrical items, and electrical parts, mixed paints, or clearance items are non-returnable. This policy gives you specific rights which may be complemented by local law.

You will be provided with an electronic receipt and tax invoice as a proof of purchase. Documents can be mailed or delivered upon request.

BUILDERS is not responsible for carpentry, masonry, electrical, or plumbing work associated with installation and any costs associated with that type of work will have to be paid by the customer if required.

An extended warranty contract is only valid if:

  • The product is purchased new from us and has a BUILDERS initial warranty.
  • The product is for domestic and personal use only. Extended Warranty Cover is not valid on products intended or used for commercial, rental, or profit generation purposes.

BUILDERS reserves the right, in our sole discretion, to reject, edit or refuse to post any content, comments, or reviews and to remove any content from the website or online ordering systems whether or not the content is expressly prohibited by these Terms and Conditions, or to restrict, suspend, or terminate your access to all or any part of the Services at any time, for any or no reason, with or without prior notice, and without liability.

Any errors or omissions in any catalog, sales literature, price list, dispatch note, invoice or documentation, or information issued in print or posted online which is available electronically on our website by BUILDERS from time to time shall be subject to correction without liability on BUILDERS part.

BUILDERS reserves the right to correct all or any errors or inaccuracies and change or update information on this website at any time without notice, including prices and availability of products.

This site is owned and operated by BUILDERS. All copyright and/or database right in the material on the site (the “content”) belong to BUILDERS. You may print or download to a local hard disk a reasonable amount of the content for your personal use but only in the form made available by BUILDERS on the site. You may not otherwise copy, distribute, sell or publish any of the content without prior written permission. The site includes a number of trademarks (for example the “BUILDERS” logo). By making the trademarks available on this site, BUILDERS is not granting you any license to use them. You may not, without the written permission of BUILDERS “mirror” any material contained on this site on any other server. This permission will terminate automatically if any of the terms or conditions are breached. Upon termination, you will immediately destroy any downloaded and printed materials. The unauthorized use of any material contained on this site may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes. The content on the site is only for general information and use. You should check with the BUILDERS store for the availability of specific products, services, and promotions. Reference to any products, services, and promotions on the site does not imply or warrant these products. The content of the site should not be used as the sole basis for your decision to buy any particular product and you should check that a particular product is suitable for your requirements before confirming your order. BUILDERS will check all content of its site, but does not guarantee its accuracy or availability and disclaim all and or any liability to the full extent possible in each jurisdiction in respect of your use of the content of the BUILDERS website.

By using the BUILDERS website and other online ordering systems you acknowledge that you have read, understood, and have agreed to be bound by the terms and conditions of use. Please review these and if you do not agree to be bound by them, you should not use the website. If you need further clarification about any of the terms and conditions stated above, please contact us by email at info@buildershardwarebelize.com

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